Refund and Returns Policy
🔄 Returns Policy – Himalayas Naturals
At Himalayas Naturals, we are committed to providing premium quality Shilajit products and ensuring customer satisfaction. We understand that sometimes your purchase may not meet expectations, so we offer a fair and transparent returns process.
✅ Return Eligibility
You may return any eligible product within 30 days of receiving your order if:
The item is unopened and in its original packaging
All seals are intact
The product is unused and in re-sellable condition
To initiate a return, please email our support team at:
📧 info@himalayasnaturals.com
🔖 Include “RETURN & Order Number” in the subject line.
Once we receive and inspect the returned item, we’ll issue a refund to your original payment method (processing may take 3–7 business days).
🚫 Items Not Eligible for Return
For safety, hygiene, and legal reasons, we do not accept returns on:
Opened or used products
Products with broken seals (contamination risk)
Customized or personalized items
Digital items or gift cards
Items damaged after delivery
We reserve the right to refuse returns that do not meet these conditions, as our products are natural dietary supplements where contamination risks are critical.
🛡️ Our Commitment
Your health and trust are our top priorities. If you have any issues with your order or need further help, please contact us — we’re here to assist.
🌐 Visit us at HimalayasNaturals.com
📧 Email: info@himalayasnaturals.com